Privacy Policy
Last updated: April 28, 2025
Welcome to Furdoo.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We collect personal information that you provide directly to us, such as your name, email address, shipping address, phone number, and payment information when you place an order or contact us.
We also collect some non-personal information automatically, such as your IP address, browser type, pages visited, and time spent on our site to improve our services.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send you updates about your orders
- Respond to your inquiries and provide customer support
- Improve our website, products, and services
- Send promotional offers, only if you have opted in
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with trusted third-party services (like payment processors and shipping partners) only to complete your orders or improve our services.
4. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser.
5. Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at furdoo9@gmail.com. We will respond to your request as soon as possible.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Feel free to check back regularly for any changes. Any changes will be posted on this page with the updated date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at furdoo9@gmail.com.
8. Return Policy
At Furdoo, customer satisfaction is our priority. If you receive a defective, damaged, or incorrect product, you can request a return or exchange within 7 days of delivery.
To be eligible for a return:
- The item must be unused and in its original packaging.
- You must provide proof of purchase (invoice or order confirmation).
- Return shipping costs will be the customer's responsibility unless the error is on our part.
Please contact us at furdoo9@gmail.com to initiate a return process.
9. Delivery Information
We deliver orders across Bangladesh through trusted courier services.
Delivery Time: 2–7 business days depending on your location.
Delivery Charges:
- 99 BDT only across the country
You will receive a tracking number once your order is dispatched. We are not responsible for delays caused by courier companies, natural disasters, or public holidays.